Return Policy

Discountcell wants you to buy with confidence.  We allow returns based on the following timelines:

• 30 day money back guarantee on most cellular phone and camcorder accessories (exceptions below).
• 10 Day Money back guarantee on Radar Detectors. 
• Software Products - 30 days if unopened.  Discountcell CANNOT accept returns of opened software or items containing opened software (such as data kits).   Opened defective software or data kits must be exchanged through the manufacturer.

All Returns must be submitted online.  All returned item for a refund must be in new, resalable condition.  A refund will not be provided on items that are limited use such as screen guards, full body guards and other similar products that are opened and show any sign of use.  After 30 days (10 days for Radar Detectors), the manufacturers warranty applies.  In the event DiscountCell allows a return after 30 days (10 days for radar detectors), the return is limited to an exchange of the item returned and the customer is responsible for shipping costs.  Returns without an RA number are subject to refusal, scrap, or restocking fees at the discretion of Discountcell.com.  The liability of DiscountCell for losses or damages, arising out of any cause whatsoever, is limited to full refund of the purchase price or at our option, repair or replacement of the product(s).  If a replacement is shipped before we receive the defective item back at our location, a charge for the amount of the replacment item(s) will be posted to the credit card submitted for the original order.   Once the defective unit has been returned, a credit will be posted to the card submitted as per our policies.   DiscountCell shall not be liable for any consequential or incidental damages. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.  Shipping is not refundable.